Cancellation And Refund Policies

CANCELLATION POLICY

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of $25. We require a 24 hour change/cancellation/reschedule notice in the event that you need to change, cancel, or reschedule your appointment. Changing, cancelling, OR rescheduling your appointment inside of 24 hours prior to your appointment time, will result in a $25 fee. No shows will be charged 100% for all scheduled services and/or packages. Cancellations and no shows affect us & other clients greatly and cannot be accepted without a penalty charge. By giving us your credit card information and agree to the policy, you are authorizing this charge to go onto your credit card. HQ Massage  is committed to making sure you have a GREAT experience with us. We thank you in advance for your understanding and support. We look forward to seeing you soon!